79bet Privacy Policy
This policy explains in detail how your personal information is collected, stored, and kept secure.
1 Introduction
79bet is a safe and reliable online gaming platform for players in Bangladesh. Your privacy is our highest priority. This privacy policy explains how we collect your personal information while you use our website and services, why we collect it, how we use it, and how we keep it secure.
We believe that transparency is the foundation of a healthy and trustworthy relationship. That is why this document is written in simple, clear language so you can fully understand what we do with your information. If you do not understand any part of this policy or have any questions, please contact our support team.
2 What Information Is Collected
We may collect various types of information when you create an account, use 79bet, and access our services. Details are provided below:
2.1 Information You Provide Directly
- Full name and date of birth (for age verification)
- Email address and contact information
- National ID or passport number (for identity verification)
- Financial information — such as bKash, Nagad, Rocket number or bank account details
- Account password (stored in encrypted form)
- Any information you voluntarily provide in communications with us
2.2 Automatically Collected Information
- IP address and device type
- Browser type, version, and operating system
- Date, time, and duration of site visits
- Which pages you visited and how long you stayed
- Referral source (where you came from before reaching our site)
- Information obtained from cookies and similar tracking technologies
2.3 Transaction-Related Information
- Deposit and withdrawal amounts and dates
- Betting history and records of game activity
- Bonus usage history
- Payment method details
3 Purpose of Using Your Information
We collect your information only for specific and legitimate purposes. 79bet uses your personal information for the following reasons:
- Account registration, verification, and management
- Processing financial transactions — deposits, withdrawals, and bonus payments
- Age and identity verification in accordance with applicable laws and regulations
- Fraud prevention and ensuring platform security
- Providing customer service and responding to support requests
- Improving platform performance and resolving bugs
- Personalizing the user experience
- Meeting applicable legal obligations
- Monitoring and support related to responsible gaming
We never sell your information to third parties or use it for advertising purposes.
4 Data Storage and Security
79bet applies industry-standard technical and administrative measures to protect your personal information.
4.1 Technical Security Measures
- SSL (Secure Sockets Layer) encryption — all data transmission is secure
- Passwords are protected with bcrypt hashing
- Regular security audits and vulnerability assessments are conducted
- Firewall and intrusion detection systems are active
- Access to sensitive data is restricted to authorized personnel only
4.2 Data Retention Period
We retain your information only for as long as necessary or as required by legal obligations. Even after an account is closed, certain information may be retained for a defined period in compliance with applicable law.
5 Data Sharing and Third Parties
79bet does not sell your personal information to third parties. However, information may be shared in a limited way in certain circumstances:
- Payment Processing Partners: Only the information necessary to complete transactions is shared with bKash, Nagad, Rocket, and related banks.
- Identity Verification Services: With authorized providers as part of the KYC (Know Your Customer) process.
- Legal Authorities: When required to comply with applicable law, court orders, or government directives.
- Fraud Prevention: With relevant investigative bodies as needed to protect platform security.
Your information will not be disclosed anywhere beyond the cases listed above. All our partners operate under strict confidentiality agreements.
6 Cookie Policy
The 79bet website uses cookies and similar tracking technologies. Cookies are small text files stored on your device that help improve your user experience.
6.1 Types of Cookies We Use
- Essential Cookies: Required to maintain login sessions and verify security.
- Functional Cookies: Help remember your preferences and settings.
- Analytics Cookies: Analyze site usage to help improve our services.
You can control or disable cookies from your browser settings. However, disabling certain cookies may limit some functionality of the site.
7 Your Rights
As a user of the 79bet platform, you have the following rights over your own information:
- Right of Access: The right to know what information we hold about you.
- Right to Rectification: The right to request correction of inaccurate or incomplete information.
- Right to Erasure: The right to request deletion of your information in certain circumstances.
- Right to Restrict Processing: The right to request that processing of your information be limited in certain cases.
- Right to Object: The right to object to the processing of your information for specific purposes.
- Data Portability: The right to receive your personal information in a structured, readable format.
To exercise these rights, email us at [email protected]. Our team will respond to your request as quickly as possible.
8 International Data Transfers
Your information may be stored or processed outside of Bangladesh. In such cases, we ensure that your information receives the same standard of protection described in this privacy policy. Appropriate safeguards — such as contractual protections and encryption — are always maintained for international transfers.
9 Protection of Children and Minors
79bet is only for individuals aged 21 and above. We do not intentionally collect information from minors. If we learn that a minor has registered, that account will be closed immediately and all associated information will be deleted. We follow strict procedures for age verification.
10 Changes to This Policy
79bet reserves the right to update this privacy policy from time to time. If any significant changes are made, we will publish a notice on the platform and update the "Last Updated" date at the top of the policy.
Continued use of the site after changes will be considered as your acceptance of the updated policy. We therefore recommend reviewing this page regularly.
11 Responsible Gaming and Data Protection
Our privacy policy is closely tied to our responsible gaming commitment. 79bet may monitor your gaming habits in order to provide support if any problematic patterns are identified. This monitoring is entirely for your well-being and your information will not be used for any other purpose.
To learn more about responsible gaming, visit our Responsible Gaming page.
12 Contact and Complaints
To ask any questions, raise concerns, or submit a complaint about this privacy policy, please get in touch with us:
- Email: [email protected]
- Support Type: 24/7 live chat and email, in Bengali and English
We take every request seriously and aim to respond as quickly as possible. Protecting your privacy is our commitment.
Keep your account and information secure
Your gaming experience at 79bet is completely safe. With SSL encryption and fair play guaranteed, we are always here for you.
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